After my wife's phone call to the doctors, when the receptionist said "The doctor will ring you back" but he didn't , she decided to give them both barrels this morning, told the receptionist what transpired on the previous phone call, to be told "Doctor issued a prescription on the 8th of April, it is in the pharmacy awaiting you collecting it".... wife said what about a phone call telling us this?.....seems we have to be able to read minds now too.
Oh and the housing association are coming to install loft and cavity wall insulation....November 15th