PeteSouthgate Posted October 13, 2022 Share Posted October 13, 2022 I'm looking for some advice, the other day my bike was parked inside a motorcycle bay and a car reversed into my bike knocking it over. I didn't see the incident but the driver of the car kindly left me a note on my bike letting me know what had happened and their contact details. The bike has quite a bit of cosmetic damage now to the side of it (scratches all over the side it fell on and then a little indent bump on the other side of the body where the contact was made). When I got home I got in contact with the other driver and they passed me over their details and insurance policy details. My next move was to call my insurer Bennetts, they went through preliminary questions and told me I'd be contacted by the claims team tomorrow for a more detailed follow-up. This afternoon I was contacted by 4th Dimension who underwrites on behalf of Bennetts (I think?) to question me about the incident. The rep from 4th Dimension then asked whether I'd like to claim on my policy or the other driver's; since I'm not at fault I decided to choose the other driver's policy. After the phone call, I then had a little Google search for 4th Dimension and saw a whole array of 1-star reviews which has now led me to become very anxious about the situation - especially considering it's my first ever claim. Has anyone gotten some advice on how I'm handling the situation thus far? Should I be doing anything further in the meantime? Would be good to hear of any experiences with these companies... TIA 2 Link to comment Share on other sites More sharing options...
XTreme Posted October 13, 2022 Share Posted October 13, 2022 27 minutes ago, PeteSouthgate said: I'm looking for some advice, the other day my bike was parked inside a motorcycle bay and a car reversed into my bike knocking it over. I didn't see the incident but the driver of the car kindly left me a note on my bike letting me know what had happened and their contact details. The bike has quite a bit of cosmetic damage now to the side of it (scratches all over the side it fell on and then a little indent bump on the other side of the body where the contact was made). When I got home I got in contact with the other driver and they passed me over their details and insurance policy details. My next move was to call my insurer Bennetts, they went through preliminary questions and told me I'd be contacted by the claims team tomorrow for a more detailed follow-up. This afternoon I was contacted by 4th Dimension who underwrites on behalf of Bennetts (I think?) to question me about the incident. The rep from 4th Dimension then asked whether I'd like to claim on my policy or the other driver's; since I'm not at fault I decided to choose the other driver's policy. After the phone call, I then had a little Google search for 4th Dimension and saw a whole array of 1-star reviews which has now led me to become very anxious about the situation - especially considering it's my first ever claim. Has anyone gotten some advice on how I'm handling the situation thus far? Should I be doing anything further in the meantime? Would be good to hear of any experiences with these companies... TIA No idea on this......and considering Bennetts are a big outfit why are 4th Dimension involved? Anybody else got any experience with stuff like this? Link to comment Share on other sites More sharing options...
busabeast Posted October 13, 2022 Share Posted October 13, 2022 My involvement with 4th dimension is they are an out sourced company who deal with the damage report and the insurance company go on their report as to if the bike is a write off or not 1 Link to comment Share on other sites More sharing options...
Buckster Posted October 13, 2022 Share Posted October 13, 2022 Mawsley, is that you? 4 Link to comment Share on other sites More sharing options...
XTreme Posted October 13, 2022 Share Posted October 13, 2022 11 minutes ago, Buckster said: Mawsley, is that you? He went onto an Enfield craze as I recall.....unless he's gone back to his Vespa craze? Link to comment Share on other sites More sharing options...
Buckster Posted October 13, 2022 Share Posted October 13, 2022 Just now, XTreme said: He went onto an Enfield craze as I recall.....unless he's gone back to his Vespa craze? He used to refer to his Vespa as a bike despite the fact it was a Vespa. 1 Link to comment Share on other sites More sharing options...
XTreme Posted October 13, 2022 Share Posted October 13, 2022 Any more news on the claim @PeteSouthgate? Link to comment Share on other sites More sharing options...
XTreme Posted October 13, 2022 Share Posted October 13, 2022 1 minute ago, Marcel said: 3000.00 for a bumper That's some bumper! Link to comment Share on other sites More sharing options...
Six30 Posted October 13, 2022 Share Posted October 13, 2022 tell the fella to not go through insurance if you can , even if you claim off his insurance you will have to declare you made a claim fault or non fault when you get quotes for the next 4 or 5 years and it will probably put your insurance up 2 Link to comment Share on other sites More sharing options...
Sir Fallsalot Posted October 13, 2022 Share Posted October 13, 2022 Why do i get the feeling this is a clickbait type post 1 Link to comment Share on other sites More sharing options...
boboneleg Posted October 13, 2022 Share Posted October 13, 2022 1 hour ago, Sir Fallsalot said: Why do i get the feeling this is a clickbait type post Absolutely Fred 1 Link to comment Share on other sites More sharing options...
Catteeclan Posted October 13, 2022 Share Posted October 13, 2022 2 hours ago, Six30 said: tell the fella to not go through insurance if you can , even if you claim off his insurance you will have to declare you made a claim fault or non fault when you get quotes for the next 4 or 5 years and it will probably put your insurance up My thoughts exactly. 1 Link to comment Share on other sites More sharing options...
Catteeclan Posted October 13, 2022 Share Posted October 13, 2022 1 hour ago, Sir Fallsalot said: Why do i get the feeling this is a clickbait type post OOoh, the plot thickens 1 Link to comment Share on other sites More sharing options...
Six30 Posted October 13, 2022 Share Posted October 13, 2022 1 minute ago, Catteeclan said: OOoh, the plot thickens i get the feeling @Sir Fallsalot and @boboneleg are like a couple of old women...... 2 Link to comment Share on other sites More sharing options...
Catteeclan Posted October 13, 2022 Share Posted October 13, 2022 1 minute ago, Six30 said: i get the feeling @Sir Fallsalot and @boboneleg are like a couple of old women...... As I'm over the other side of the country I'd agree If honest I was thinking the same as them but went along with it anyway. 1 Link to comment Share on other sites More sharing options...
boboneleg Posted October 13, 2022 Share Posted October 13, 2022 1 hour ago, Six30 said: i get the feeling @Sir Fallsalot and @boboneleg are like a couple of old women...... 4 Link to comment Share on other sites More sharing options...
Tym Posted October 14, 2022 Share Posted October 14, 2022 Seems Buck nailed this one. 1 Link to comment Share on other sites More sharing options...
Buckster Posted October 14, 2022 Share Posted October 14, 2022 I don’t think “Pete” will be back. 1 Link to comment Share on other sites More sharing options...
yen_powell Posted October 14, 2022 Share Posted October 14, 2022 12 hours ago, boboneleg said: Don't think much of yours. 3 Link to comment Share on other sites More sharing options...
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